This policy explains how D-HUB Group (comprising D-HUB Project Management Consultancy and D-Future Hub LLP) handles personal information submitted through the forms on this website (dhubgroup.in) — the Contact Us form and the Society Help Desk form. It does not cover information you share with us by phone, WhatsApp, e-mail, or in person, which is governed by our general professional confidentiality practice as your appointed consultant.
Depending on which form you use, we collect:
We do not use analytics, advertising or tracking scripts on this website. Two third-party services load on some pages: a Google Maps map on our Contact Us page, and Google Fonts on the New GR Q&A page. When these load, Google may receive your IP address and may set cookies under its own policies. We do not knowingly collect information from anyone browsing without submitting a form.
When you submit either form, the information (including any attached photo) is sent directly to our office e-mail address. It is not written to, or stored in, any database on this website or its hosting server — there is nothing for us to "store online" beyond the e-mail itself, which is retained in our office mailbox like any other business correspondence. We keep enquiry e-mails for as long as needed to respond to you and to keep records of any engagement, and we review stored correspondence periodically for deletion.
A hidden field on both forms helps us silently discard automated spam submissions; it does not collect any information about genuine visitors.
We do not sell, rent, or share your information with any third party for marketing purposes. We may share information with a co-professional (for example, an advocate or architect on our team) strictly where necessary to answer your specific query, and only with your knowledge.
You may ask us at any time to tell you what information we hold about you arising from your website submissions, to correct it, or to have it deleted from our records, by writing to admin@dhubgroup.in. We will act on such requests promptly, consistent with our obligations under the Digital Personal Data Protection Act, 2023 and any professional record-keeping requirements that may apply to an ongoing engagement.
If you attach a photo of a notice or letter on the Society Help Desk form, it is transmitted directly as part of the e-mail sent to our office and is not stored separately on the website or its server. Please avoid attaching documents containing other members' personal or financial information beyond what is necessary for your question.
We may update this policy from time to time as our services or this website change. The date at the top of this page shows when it was last revised.
Questions about this policy or your information may be sent to admin@dhubgroup.in or +91 88506 65079, or in writing to D-HUB Group, SH 2/A, Universe Darshan CHS, Naya Nagar, Mira Road (East), Thane – 401107, Maharashtra.
